Job Description
Job Summary:
We are looking for a motivated and result-oriented Telecollections Executive to join our collections team. The role involves making outbound calls to customers with overdue payments, negotiating repayment plans, and ensuring timely recovery while maintaining a high level of customer service.
Requirements:
Minimum 1–3 years of experience in a telecollections or telecalling role.
Experience in BFSI, NBFC, Fintech, or BPO/Collections domain is preferred.
Strong communication and negotiation skills.
Ability to work under pressure and meet deadlines.
Fluency in English, Gujarati Or Marathi